We offer comprehensive courses on Customer Relationship Management (CRM) to help you become proficient in managing customer interactions and driving business growth. CRM is a strategic approach that focuses on building and maintaining strong relationships with customers by effectively managing their information, preferences, and interactions throughout their journey with the organization. Our expertly crafted courses cover a wide range of topics, including CRM fundamentals, CRM implementation, customer data management, sales automation, marketing automation, and customer service excellence. Through practical exercises and real-world examples, you'll gain proficiency in understanding customer needs, implementing CRM systems, analyzing customer data, designing effective marketing campaigns, and delivering exceptional customer experiences. Whether you're a sales professional, a marketing specialist, a customer service representative, or an entrepreneur looking to enhance customer engagement, our CRM courses will provide you with the knowledge and skills to effectively leverage CRM strategies and technologies. Join us and unlock the power of CRM in driving customer satisfaction, loyalty, and business success.
Siebel Customer Order ManagementPrix: Nous consulter - Durée: 5 jours
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Siebel Marketing: Marketing ManagerPrix: Nous consulter - Durée: 5 jours This Siebel Marketing: Marketing Manager Rel 15.5 training is designed for those responsible for administering and managing marketing activities such as campaigns, programs and marketing plans using Siebel Marketing. You'll…En savoir plus |
Oracle CRM On Demand Administration EssentialsPrix: Nous consulter - Durée: 5 jours The course examines the fundamental concepts of Oracle CRM On Demand administrative functionality. It defines the role of the company administrator and includes instruction on administrator tasks and duties. Through…En savoir plus |
CRM On Demand Advanced Analytics WorkshopPrix: Nous consulter - Durée: 5 jours In this course, students learn to use advanced features of Oracle CRM On Demand V3 Analytics to support custom business reporting needs. These include learning how to: apply advanced formatting…En savoir plus |